Welcome to IndoKara Travels. By accessing or using our website and booking any travel services through us, you agree to comply with the following Terms & Conditions. Please read them carefully before making any booking.

1. Acceptance of Terms

By using our website, you confirm that you have read, understood, and agreed to these Terms & Conditions. If you do not agree with any part of these terms, please do not use our website or services.

2. Booking and Reservations

  • All bookings are subject to availability.
  • A booking is confirmed only after full or partial payment has been successfully received and confirmed by IndoKara Travels.
  • Customers are responsible for providing accurate personal and travel information at the time of booking.

3. Pricing and Payments

  • All prices displayed on our website are subject to change without prior notice.
  • Taxes, service charges, or additional fees may apply unless otherwise stated.
  • Payments must be made through the payment methods approved by IndoKara Travels.

4. Cancellations and Refunds

  • Cancellation requests must be submitted in writing via email.
  • Refund eligibility depends on the cancellation policy of the booked tour, hotel, airline, or service provider.
  • Processing time for eligible refunds may vary depending on the payment provider and travel partners.

5. Travel Documents

Customers are solely responsible for obtaining and carrying valid:

  • Passport
  • Visa
  • Travel Insurance (if applicable)
  • Any other required travel documents

IndoKara Travels is not responsible for denied boarding or entry due to missing or invalid documents.

6. Changes to Itinerary

Travel schedules, attractions, accommodations, transportation, or activities may change due to weather conditions, government regulations, operational requirements, or circumstances beyond our control.

Where possible, we will provide suitable alternatives.

7. Customer Responsibilities

Customers agree to:

  • Provide accurate booking information.
  • Follow local laws and regulations during travel.
  • Respect guides, hotels, transportation providers, and fellow travelers.
  • Avoid any unlawful or disruptive behavior.

Failure to do so may result in cancellation of services without refund.

8. Limitation of Liability

IndoKara Travels acts as an intermediary between travelers and third-party service providers such as airlines, hotels, transportation companies, and tour operators.

We are not liable for:

  • Flight delays or cancellations.
  • Weather-related disruptions.
  • Natural disasters.
  • Government restrictions.
  • Loss, theft, or damage to personal belongings.
  • Injuries or accidents caused by third-party providers.

9. Intellectual Property

All website content, including text, images, graphics, logos, videos, and designs, is the property of IndoKara Travels unless otherwise stated.

No content may be copied, reproduced, distributed, or used without prior written permission.

10. Third-Party Links

Our website may contain links to third-party websites for your convenience. We do not control or endorse these websites and are not responsible for their content, services, or privacy practices.

11. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

12. Force Majeure

IndoKara Travels shall not be held responsible for delays, cancellations, or service interruptions caused by events beyond our reasonable control, including but not limited to natural disasters, pandemics, strikes, war, government actions, or transportation disruptions.

13. Changes to These Terms

We reserve the right to modify these Terms & Conditions at any time. Updated versions will be published on this page with the revised effective date.

14. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the applicable laws of the jurisdiction in which IndoKara Travels operates.

15. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us:

IndoKara Travels

Email : info@indokaratravels.com

Phone : 📞 +81 8078872505

Website: Indokara Travels